Refund policy

Product Return Policy

Last Updated: August 2026

At THE CLOTHING DEPOT, INC., we want every customer to shop with confidence. If you are not satisfied with your purchase, you may request a return in accordance with the policy below.

Return Eligibility

Return requests must be submitted within 30 days from the date your order is delivered.

Returned merchandise must:

• Be unused, unworn, and in its original condition
• Include all original tags, packaging, and accessories
• Be accompanied by valid proof of purchase
• Show no signs of alteration, washing, or damage caused after delivery

Returns that do not satisfy these requirements may be declined.

Non-Returnable Merchandise

The following items are not eligible for return:

• Customized or personalized products
• Clearance, promotional, or final-sale items
• Gift cards
• Merchandise damaged through improper use or care

Refund Processing

Once the returned item is received and inspected, you will receive a notification regarding the status of your refund.

Approved refunds will be credited to the original payment method within 5–10 business days.

Additional processing time may be required by your bank or card issuer.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days after delivery.

Please provide:

• Order number
• Photos of the item received
• Photos of the shipping package
• A brief description of the issue

We will evaluate the request and provide an appropriate resolution.

Return Shipping Costs

Unless the return is due to our error or a confirmed product defect, customers are responsible for return shipping expenses.